Our Click & Collect Service

Click & Collect orders - ready to pick up between 24-48 hours after order placed

We offer a FREE collection service.

PLEASE DO NOT MAKE YOUR WAY TO OUR STORE UNTIL YOU HAVE RECEIVED AN EMAIL STATING “YOUR ORDER IS NOW READY FOR COLLECTION “

Please add webshop@hertfordshiregardencentre.co.uk to your address book to ensure emails arrive safely. Please also check junk mail folders as emails can get marked as spam.

Click and Collect orders can now be placed online for collection, the date and time of collection can be selected when making your purchase, between 24-48 hours after order placed. Collection times are in 15-minute time slots, Monday to Saturday between 9am and 4:45pm and Sundays 10am and 3:45pm. Please wait for confirmation that your order is ready before visiting the store.

Please make your way to the checkout in store with your confirmation email stating your order is ready to collect and your order reference number.

A colleague will meet you and provide your order. If you need help loading the order into your car, a colleague will be happy to help.

Thank you for your understanding and custom. If you have any queries, please contact us on 01582 792255 or webshop@hertfordshiregardencentre.co.uk

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