In addition to our Christmas tree click & collect service, we also offer a local delivery service too.

So, if you’d rather stay at home and have your tree brought to you, simply select this option at checkout.

Please note:

Standard Local Delivery

To calculate delivery cost, simply add items to your basket, proceed to the checkout and enter your delivery address and the delivery charges will be calculated and displayed.

Our standard delivery service is provided by us locally and delivery is usually between 2-3 working days.

We are delivering Christmas Trees Monday to Saturday between 8am and 5pm, Sundays between 10am and 4pm.

Delivery Address

We will deliver the goods to the address you specify for delivery on your order. Please make sure this address is up to date and accurate, and that you are careful to select the appropriate address for shipping and billing. During the order process you can give instructions for the driver as to where to leave your delivery if no one is in; we cannot guarantee these instructions will be followed as it is at the discretion of the driver.

In line with Government guidelines and to protect our customers and staff, delivery drivers are not permitted to carry trees into any house.

Goods are left at your own risk at the delivery address and The Hertfordshire Garden Centre is not responsible for any damage or loss of your goods once they have been delivered in accordance with your delivery instructions.

If we anticipate a delay

We aim to deliver within the quoted time frame, but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to notify you of the delay and provide you with an alternative date for delivery. If you are not happy with the revised date, your order will be cancelled, and we will refund your order in full within 3 working days. In no event shall we be liable for any damages or penalty for any delay in delivery.

Problem with the delivery

We will notify you when your order is ready for dispatch. If you do not receive your order within 3 days of your dispatch notification, please contact us as soon as possible. To notify us please email webshop@hertfordshiregardencentre.co.uk.


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